Direct messages in the shared inbox
Instagram direct messages appear in the same inbox as WhatsApp. Assign, reply, archive and see the customer record next to the chat, so a product question can become a lead or an order without copy and paste.
Plan, approve and publish posts
Prepare posts, send them for approval, schedule them and publish to Instagram. Posts can be rescheduled, cancelled or archived, and each change is recorded.
Frequently asked questions
- Which Instagram accounts can I connect?
- Instagram professional accounts (business or creator). The connection uses the official Instagram login flow, so YUNETO never sees your password.
- Are Facebook Page messages supported?
- Not in the inbox yet. The inbox supports Instagram and WhatsApp; Facebook is supported for advertising through Meta Ads.
Run sales, conversations and ads from one place.
Create an account, connect your channels and invite your team.
Comment management
Read comments on your posts, reply publicly or send a private reply, and hide or delete spam and abusive comments from one screen.