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AI Secretary

An AI Secretary that answers your calls and writes them into your CRM

YUNETO AI Secretary is a voice agent for your business. It answers calls with your own business information, takes requests, calls customers back when your team asks, and saves the result of every call to the customer record.

What it does

  • Answers calls

    Calls to a business number connected through YUNETO and WhatsApp Business voice calls.

  • Website call button

    Visitors of your website talk to the AI Secretary by voice in the browser.

  • Follow-up calls

    Calls a customer when your team starts the call, for example to confirm an appointment.

  • Records the result

    Caller details, appointment requests and, if you switch order taking on, orders are saved to the CRM with a call summary.

Knowledge base and languages

The AI Secretary answers from the knowledge base you fill in: services, prices, opening hours, address and policies. It speaks 32 languages, including Turkish, English, German, Arabic and Russian, and you choose its voice. A more natural premium voice is switched on per account.

Example uses

These are typical ways businesses set it up; what it says always comes from your own knowledge base.

  • Restaurants

    Answer questions about opening hours, the menu and location, and take reservation requests.

  • Beauty salons

    Explain services and prices and collect appointment requests for the team to confirm.

  • Car wash and detailing

    Describe packages and prices and take booking requests while the team is working on cars.

  • Service companies

    Qualify callers and save their request as a lead for follow-up.

Limits

The AI Secretary does not send or receive SMS, and the website widget is for voice, not text chat. Phone number availability depends on the country.

Frequently asked questions

Which languages does the AI Secretary speak?
32 languages, including Turkish, English, German, French, Spanish, Arabic and Russian.
Can it answer WhatsApp calls?
Yes. It can answer voice calls to a WhatsApp Business number connected to YUNETO, as well as calls to a phone number connected through YUNETO.
Does it make calls by itself?
Outbound calls start when your team starts them. Results are saved to the CRM so the team can follow up.

Run sales, conversations and ads from one place.

Create an account, connect your channels and invite your team.

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